TERMS AND CONDITIONS
Terms and Conditions of Use for RavenCandy.com
Last Updated: October 2023
Welcome to RavenCandy.com ("we," "our," or "us"). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions of Use. Please read these terms carefully before using our website.
1. Acceptance of Terms
By accessing or using RavenCandy.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions of Use. If you do not agree with any part of these terms, please do not use our website.
2. Use of the Website
2.1. Eligibility: You must be at least 18 years old to use our website. By using RavenCandy.com, you affirm that you are of legal age.
2.2. User Account: Some features of our website may require you to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3. Prohibited Activities: When using our website, you agree not to engage in any unlawful, offensive, or harmful activities. This includes, but is not limited to, spamming, hacking, distributing malware, or infringing on intellectual property rights.
3. Content and Intellectual Property
3.1. Content Ownership: All content on RavenCandy.com, including text, graphics, images, logos, and other materials, is the property of RavenCandy.com and is protected by copyright and other intellectual property laws.
3.2. User-Generated Content: If you submit or post user-generated content on our website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute your content.
4. Privacy Policy
Your use of RavenCandy.com is also governed by our Privacy Policy. Please review this policy to understand how we collect, use, and protect your personal information.
5. Links to Third-Party Websites
RavenCandy.com may contain links to third-party websites. We do not endorse or have control over the content or practices of these websites. Your interactions with third-party websites are subject to their respective terms and conditions and privacy policies.
6. Limitation of Liability
We make every effort to provide accurate and up-to-date information on RavenCandy.com. However, we do not warrant the accuracy, completeness, or reliability of the content. Your use of our website is at your own risk.
7. Termination
We reserve the right to terminate or suspend your access to RavenCandy.com without notice, for any reason, including violation of these Terms and Conditions of Use.
8. Changes to Terms
We may update these Terms and Conditions of Use from time to time. The latest version will be posted on this page with the "Last Updated" date. Your continued use of RavenCandy.com constitutes your acceptance of the updated terms.
9. Contact Us
If you have any questions or concerns about these Terms and Conditions of Use, please contact us at notify@ravencandy.com
RETURN AND REFUND POLICY
- Terms of return (15 days)
- State of return (unopened packages only)
- Reason for return (e.g. damaged or wrong product)
- Process for return: Immediately contact us with any problem you may have encountered. Please take photos of any damage or odd looking items. We are here to help.
- Process of refund: Once the damaged product is received and inspected, we will begin to process the return. Depending on payment terms and/or merchant processor, it is possible there may be a slight delay. However, we will work expeditiously to process any payments.
- Contact details: notify@ravencandy.com | Attn: Customer Service