Shipping policy
Shipping Policy for Raven Candy - Effective Date: August 2023
1. Shipping Methods
Raven Candy is pleased to offer reliable shipping options to ensure your candies reach you in perfect condition. We utilize reputable carriers to deliver your orders, including but not limited to, UPS, USPS, Fed Ex, DHL and Courrier. Shipping methods available during checkout may vary based on your location and the items in your cart.
2. Processing Time
Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that processing time may vary during peak seasons and holidays.
3. Shipping Rates
Shipping rates are calculated based on the total weight of your order and the shipping destination. The shipping cost will be displayed during the checkout process before you confirm your purchase.
4. Estimated Delivery Time
The estimated delivery time depends on the shipping method selected during checkout and your location. Once your order is shipped, you will receive a shipping confirmation email with a tracking number, allowing you to track your package's status.
Standard Shipping: Estimated delivery within 1-2 days after processing.
Express Shipping: Estimated delivery within 1 day after processing.
Please note that these delivery times are estimates and actual delivery may vary due to factors beyond our control, such as weather conditions and customs processing.
5. International Shipping
We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. The recipient of the shipment is responsible for all import fees. Raven Candy is not responsible for delays caused by customs processing.
6. Shipping Restrictions
Raven Candy does not ship to P.O. boxes or APO/FPO addresses. Additionally, we do not offer shipping to addresses where local laws prohibit the import of our products.
7. Shipping Address
Please ensure the accuracy of your shipping address during checkout. Raven Candy is not responsible for orders shipped to incorrectly provided addresses. If a package is returned due to an incorrect address, additional shipping charges may apply to reship the order.
8. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
Raven Candy Customer Support
Email: notifyus@ravencandy.com
Thank you for choosing Raven Candy! We appreciate your business and hope you enjoy your sweet treats.
1. Shipping Methods
Raven Candy is pleased to offer reliable shipping options to ensure your candies reach you in perfect condition. We utilize reputable carriers to deliver your orders, including but not limited to, UPS, USPS, Fed Ex, DHL and Courrier. Shipping methods available during checkout may vary based on your location and the items in your cart.
2. Processing Time
Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that processing time may vary during peak seasons and holidays.
3. Shipping Rates
Shipping rates are calculated based on the total weight of your order and the shipping destination. The shipping cost will be displayed during the checkout process before you confirm your purchase.
4. Estimated Delivery Time
The estimated delivery time depends on the shipping method selected during checkout and your location. Once your order is shipped, you will receive a shipping confirmation email with a tracking number, allowing you to track your package's status.
Standard Shipping: Estimated delivery within 1-2 days after processing.
Express Shipping: Estimated delivery within 1 day after processing.
Please note that these delivery times are estimates and actual delivery may vary due to factors beyond our control, such as weather conditions and customs processing.
5. International Shipping
We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. The recipient of the shipment is responsible for all import fees. Raven Candy is not responsible for delays caused by customs processing.
6. Shipping Restrictions
Raven Candy does not ship to P.O. boxes or APO/FPO addresses. Additionally, we do not offer shipping to addresses where local laws prohibit the import of our products.
7. Shipping Address
Please ensure the accuracy of your shipping address during checkout. Raven Candy is not responsible for orders shipped to incorrectly provided addresses. If a package is returned due to an incorrect address, additional shipping charges may apply to reship the order.
8. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
Raven Candy Customer Support
Email: notifyus@ravencandy.com
Thank you for choosing Raven Candy! We appreciate your business and hope you enjoy your sweet treats.